- Call us up on 01786 450404 and state that you wish to return a product. You will be able to tell us if you want a repair, refund or credit. We will give you the Returns address.
- The next step is to write a note stating your name, address and the reason for your return. This means when we receive the package we will be able to quickly process your return for you.
- The final step is to package up the product you are returning with the note and take it to your local post office where they will ship the package back to us free of cost to you!
If you are outwith the UK please contact customer service for help. We do not offer free returns but can offer a local returns address in many countries.