Refund policy

Returns
At BushWear we understand that not everything fits the first time and that is why we have a fantastic returns policy. We are so confident in the quality of our items that we guarantee everything we sell for 12 months. If any item you've ordered develops a fault within the first 12 months you are able to return it to us hassle free!

Simply contact us or use the link on the home page to start a return.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@bushwear.co.uk.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
If you need to exchange an item, send us an email at sales@bushwear.co.uk and send your item to: BushWear, 7 Glen Tye Road, Stirling, FK7 7LH, United Kingdom.

Shipping
To return your product, you should mail your product to: BushWear, 7 Glen Tye Road, Stirling, FK7 7LH, United Kingdom

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.